Disclosures and notices

1. Not a Law Firm

This website is operated by Ven Document Services LLC. We are not a law firm and we are not attorneys.

2. No Legal Advice

Nothing on this website, in our forms, or in our communications is legal advice or a substitute for advice from a licensed attorney.

3. No Attorney-Client Relationship

Using this website, submitting information, or purchasing a service does not create an attorney-client relationship of any kind.

4. No Attorney-Client Privilege

Because we are not attorneys, communications with us are not protected by attorney-client privilege. Do not send us information intended only for an attorney.

5. Self-Representation

You are the self-represented party in your own matter. You make all decisions about your case.

6. Legal Document Assistant Scope

A registered Legal Document Assistant may prepare legal documents at the specific direction of a self-represented person. An LDA cannot select forms, give advice, or choose strategy for you.

7. No Unauthorized Practice of Law

We do not engage in the unauthorized practice of law. We only prepare documents at your specific direction and do not advise on legal rights or strategy.

8. You Choose Your Forms and Actions

You are solely responsible for deciding which forms to prepare, what to file, when to file, and where to file.

9. Reliance on Information You Provide

We prepare documents from the information you provide. We rely on it and do not independently verify or investigate it.

10. Your Duty to Review

You must carefully review every document before signing or filing it, and tell us of any error before you sign or file.

11. Deadlines and Statutes of Limitation

You are responsible for all deadlines, court dates, and statutes of limitation. We do not calculate, monitor, or warn you of legal deadlines.

12. No Guarantee of Outcome

Courts and agencies make their own decisions, outside our control. We do not guarantee acceptance of any document or any particular result.

13. No Turnaround-Time Guarantee

Any timeframe we mention is an estimate only and is not guaranteed. Government processing times are outside our control.

14. Service Fees vs. Court and Government Costs

Preparation charges do not include court or filing-provider fees. Clients review and submit court-bound documents and pay applicable court and filing-provider charges separately.

15. Third-Party Fees May Change

Court, recording, agency, and other third-party fees are set by others and may change without notice. Amounts we reference may not be current.

16. Refunds

You may cancel for any reason within 24 hours after both parties sign the LDA agreement. Any written notice communicating cancellation is sufficient, and a notice sent by first-class mail is effective on its postmark date. We may begin preparation during those 24 hours, but we will not deliver prepared documents or submit them through eFiling until 24 hours have elapsed from contract execution. If you cancel on time, we will immediately return everything you paid. Expiration of the period does not automatically make the fee nonrefundable, and any additional right stated in the agreement or law remains in effect.

17. Chargebacks and Disputed Payments

Initiating a chargeback for services already performed does not cancel your obligation to pay, and we may dispute invalid chargebacks.

18. No Tax, Financial, or Accounting Advice

We do not provide tax, financial, accounting, or real-estate advice, and nothing we prepare should be relied on as such advice.

19. Referrals to Third Parties

If we refer you to a process server, attorney, or other provider, we do not control and are not responsible for their services, fees, or results.

20. Right to Refuse or Decline Service

We may decline or discontinue service for any lawful reason, including matters outside our fixed scope, and will refer you elsewhere where appropriate.

21. Scope Changes and Re-Quotes

If your matter requires work beyond the service you selected, we will describe the additional scope and price before continuing.

22. Client-Supplied Documents and Originals

You are responsible for keeping your own originals. We work from copies of the information you provide and are not responsible for lost original documents.

23. No Assistance With Fraud or False Filings

We will not knowingly prepare documents containing false information or assist with any fraudulent or unlawful filing, and may stop work and report as required by law.

24. Third-Party Platforms

We use third-party platforms such as our intake, hosting, storage, and email providers. Their terms and privacy policies govern their services.

25. Payment Processing

Payments are handled by a third-party processor. We do not store your full card details on our systems.

26. Electronic Communications Consent

By using our services you consent to receive communications and documents electronically, including by email and through our online forms.

27. Electronic Signatures

Electronic signatures and records are valid and enforceable under applicable law, including the California UETA and the federal ESIGN Act.

28. SMS and Text Message Consent

If you provide a mobile number and opt in, you consent to service-related text messages. Message and data rates may apply, and you may opt out at any time.

29. Recording of Communications

We may keep records of communications with you for quality, training, and recordkeeping, consistent with applicable law.

30. Notice and How We Contact You

We may send notices to the email or phone number you provide. It is your responsibility to keep your contact information current.

31. Language Interpretation Limits

Translations are provided as a convenience. We do not act as your interpreter and are not responsible for translation errors by third-party tools.

32. Privacy and Data Collection

We collect the information you provide to prepare your documents and operate our business. See our Privacy Policy for details.

33. Data Retention

We keep your information only as long as needed to provide services and meet legal and record-keeping obligations.

34. Cookies and Analytics

This website may use cookies and basic analytics to function and to understand general usage. You can control cookies through your browser.

35. Analytics Processor Notice

We may use analytics tools that collect limited usage data through cookies or similar technologies to help us improve the website.

36. California Consumer Privacy

We do not sell or share your personal information. California residents may request access to or deletion of the information they provided.

37. Sensitive Personal Information

Where we handle sensitive personal information, we use it only as needed to provide the service you requested and as permitted by law.

38. Do Not Track Signals

Some browsers offer a Do Not Track signal. Because there is no common standard, our website does not currently respond to those signals.

39. Data Breach Notification

If a security incident affects your personal information, we will notify you as required by applicable law.

40. Confidentiality Limits

We keep your information confidential except where disclosure is required by law, court order, or to complete a service you requested.

41. Compliance With Legal Process

We may disclose information where required by subpoena, court order, or other lawful legal process.

42. Security Disclaimer

We take reasonable steps to protect your information, but no method of transmission or storage is perfectly secure.

43. International Visitors

Our services are intended for California residents and are provided from the United States. If you access the site from elsewhere, you do so on your own initiative.

44. Bonding

The Legal Document Assistant maintains the California bond associated with the county of registration.

45. California LDA Registration Disclosure

The required Legal Document Assistant identity, registration, bond, and contact details appear only on the Disclaimers page.

The Legal Document Assistant is not an attorney and can only provide self-help services at your specific direction.

Required under California Business and Professions Code section 6408.

46. Complaints and County Clerk

Complaints about a Legal Document Assistant may be directed to the County Clerk of the county of registration.

47. Non-Discrimination

We provide services without discrimination on the basis of race, color, national origin, religion, sex, disability, age, or any protected characteristic.

48. Accessibility

We aim to keep this website usable for everyone. If you have trouble accessing any part of it, contact us and we will help.

49. Accessibility Standard

We aim to align this website with recognized accessibility guidance such as WCAG. Contact us if you need an accommodation.

50. Website Content and Intellectual Property

The content, layout, and materials on this website are owned by Ven Document Services LLC and may not be copied or reused without permission.

51. External Links

This website may link to government and third-party sites. We are not responsible for the content or accuracy of external sites.

52. Testimonials and Results

Any testimonials reflect individual experiences and are not a promise of any outcome in your matter.

53. As Is; No Warranty

This website and our services are provided on an as-is and as-available basis without warranties of any kind, express or implied.

54. Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim will not exceed the amount you paid us for the specific service giving rise to the claim.

55. Indemnification

You agree to hold Ven Document Services LLC harmless from claims arising out of information you provided or your use of the documents we prepared.

56. Force Majeure

We are not liable for delays or failures caused by events beyond our reasonable control.

57. Capacity to Contract

You represent that you are at least 18 and legally able to enter this agreement. Our services are not directed to minors.

58. Relationship of the Parties

We act as an independent document preparer. Nothing creates a partnership, agency, employment, or fiduciary relationship between us.

59. We Do Not Appear in Court

We do not appear in court, attend hearings, or represent you before any judge, clerk, or agency.

60. We Do Not Hold Client Funds

Preparation and any separately accepted submission charges are itemized separately. When Ven Document Services LLC accepts a submission, the actual applicable court and provider fees are collected in advance; any incremental processing cost and verified prior-payment credits are accounted for before payment.

61. Notarization and Other Third-Party Services Are Separate

Ven Document Services LLC does not perform notarizations, authenticate or issue apostilles or vital records, translate, provide Live Scan or fingerprinting, serve process, or provide title or escrow services. We prepare only the published paperwork you select. Independent providers perform and bill for the other services separately.

62. Acceptable Use of This Website

You agree not to misuse this website, interfere with its operation, attempt unauthorized access, or use it for any unlawful purpose.

63. Pricing Subject to Change

Service prices may change at any time. The price that applies is the one stated in the written LDA contract you accept.

64. Right to Correct Errors

We may correct typographical errors, inaccuracies, or omissions on this website, including pricing, and update information at any time.

65. Promotions and Discounts

Any promotion or discount, including referral discounts, applies only as described, cannot be combined unless stated, and may be changed or ended at any time.

66. Incomplete or Abandoned Intakes

If you do not complete your intake or provide needed information, we may be unable to finish your documents, and fees for work already performed may still apply.

67. Retention of Work Product

We may retain copies of prepared documents and records for our business and legal recordkeeping.

68. Website Availability

We do not guarantee that the website will be available, uninterrupted, or error-free at all times.

69. Trademarks

Ven Document Services LLC and related names and logos are marks of Ven Document Services LLC and may not be used without permission.

70. Copyright Complaints

If you believe content on this website infringes your copyright, contact us with the details and we will review the claim.

71. Feedback License

If you send us feedback or suggestions, you grant us the right to use them without restriction or obligation to you.

72. No Third-Party Beneficiaries

These disclosures are for you and us only and create no rights in any third party.

73. Time Limit to Bring Claims

To the extent permitted by law, any claim relating to our services must be brought within one year after it arises.

74. Attorney's Fees

In any dispute arising from these disclosures or our services, the prevailing party may recover reasonable attorney's fees and costs where permitted by law.

75. Waiver of Jury Trial

To the extent permitted by law and except where a matter is arbitrated, the parties waive any right to a jury trial.

76. Arbitration and Class-Action Waiver

Any dispute that cannot be resolved informally shall, to the extent permitted by law, be resolved by binding individual arbitration, and you waive participation in any class action.

77. Informal Dispute Resolution First

Before starting any formal proceeding, you agree to first contact us in writing and allow a reasonable period to resolve the matter informally.

78. Assignment

You may not assign your agreement with us. We may assign ours in connection with a sale or reorganization of the business.

79. Survival of Terms

Provisions that by their nature should survive termination, including fees owed, liability limits, and indemnity, remain in effect afterward.

80. Severability

If any provision of these disclosures is found unenforceable, the remaining provisions stay in full effect.

81. No Waiver

Our failure to enforce any provision is not a waiver of our right to enforce it later.

82. Headings for Convenience

Section headings are for convenience only and do not affect the meaning of these disclosures.

83. Entire Agreement

These disclosures, together with our Terms of Service and any signed order, are the entire agreement between us. A signed order controls over general website text if they conflict.

84. Governing Law and Venue

These disclosures are governed by California law, and any dispute will be brought in the state or federal courts located in California.

85. Languages

This website is available in English and Spanish. If you find an inconsistency, contact us before continuing. No translated agreement, notice, or disclosure required by law is subordinated by this section.

86. Changes to These Disclosures

We may update these disclosures at any time. Continued use of the website after changes are posted means you accept them.

Document preparation and quotes

Ven Document Services LLC prepares documents using your information and instructions. Listed services retain their published prices; other document preparation is quoted individually. The service agreement states the included work, fees and responsibilities. A quote inquiry does not create a signed agreement, authorize work or change any existing signed agreement or included service obligation.