Terms of Service

1. Who We Are

This website is operated by Ven Document Services LLC. The public brand is Ven Document Services LLC. Regulated services are provided only under the agreement of the individual preparer identified in the agreement, as required by California law. By using this website, our intake forms, or any of our services, you agree to these Terms.

2. Not a Law Firm; No Legal Advice

We are not attorneys and we do not provide legal advice, legal opinions, or representation. We do not tell you which forms to file, how to answer them to reach a particular result, or whether a course of action is right for you. If you need legal advice, consult a licensed attorney.

3. Scope of Our Services

LDA services consist of preparing California self-help documents from the information and selections you provide, at your direction. You choose the service and the forms. We do not choose forms for you, give strategic advice, or appear or file on your behalf except where a specific service expressly includes filing.

Our scope is limited to preparing and, when expressly stated, filing or submitting the published paperwork. We do not perform notarizations, authenticate or issue apostilles or vital records, translate, provide Live Scan or fingerprinting, serve process, conduct title searches or issue title insurance, or provide escrow services. Those services belong to independent providers and are billed separately.

4. Your Responsibilities

• You choose the service and confirm the forms to be prepared.
• You provide true, complete, and accurate information; we rely on it and do not verify it.
• You review every document before signing or filing, and tell us of any error first.
• Unless your service expressly includes filing, you remain responsible for filing, deadlines, court fees, and tracking your case.

5. Fees and Court Costs

Preparation charges do not include court or filing-provider fees. Clients review and submit court-bound documents and pay applicable court and filing-provider charges separately.

6. No Guarantee of Outcome

Courts and government agencies make their own decisions, which are outside our control. We review documents for completeness and consistency, but we do not guarantee that any document will be accepted by a court or agency or that you will obtain any particular result.

7. Cancellation, Release Timing, and Refunds

For Legal Document Assistant services, you may cancel for any reason within 24 hours after both parties sign the contract. Any written notice communicating cancellation is sufficient. A notice sent by first-class mail is effective on its postmark date. We may begin preparation during that period, but we will not deliver prepared documents or submit them through eFiling until 24 hours have elapsed from contract execution. If you cancel on time, we will immediately return everything you paid.

Any additional cancellation or refund rights in your contract or applicable law remain in effect. A court or agency decision by itself does not determine the amount of a refund.

8. Limitation of Liability

To the fullest extent permitted by law, Ven Document Services LLC and its owners, employees, and contractors are not liable for indirect, incidental, special, or consequential damages arising from your use of the services. Our total liability for any claim will not exceed the amount you paid us for the specific service giving rise to the claim.

9. Governing Law

These Terms are governed by the laws of the State of California. Any dispute arising out of or relating to these Terms or the services will be brought in the state or federal courts located in California.

10. Languages

This website is available in English and Spanish. If you find an inconsistency, contact us before continuing. This section does not subordinate any translated agreement, notice, or disclosure that applicable law requires us to deliver in your native language.

11. Contact

Ven Document Services LLC
Email: support@vendocumentservices.com

Document preparation and quotes

Ven Document Services LLC prepares documents using your information and instructions. Listed services retain their published prices; other document preparation is quoted individually. The service agreement states the included work, fees and responsibilities. A quote inquiry does not create a signed agreement, authorize work or change any existing signed agreement or included service obligation.