Frequently Asked Questions

Frequently asked questions

Straightforward answers about our services, scope, pricing, and process.

We are not attorneys and do not give legal advice.  |  Government and provider charges are separate from our service fee.
About Ven Document Services LLC
Are you a law firm?
No. This website is owned by Ven Document Services LLC, a legal document preparation business. We are not a law firm and do not give legal advice.
Do you give legal advice?
No. We prepare documents based on the information you provide. We do not advise you on legal strategy, rights, claims, property, custody, support, or any legal matter. You represent yourself.
How quickly do you respond?
Eligible intake submissions automatically receive the required Notice, LDA contract, and payment link by email after submission. For support questions, intake issues, document uploads, and payment inquiries, we aim to respond within one business day.
Can I speak with someone before I start?
Yes. You may book a 20-minute Quick Service Call for questions about pricing, process, timing, filing scope, or a service or form you already selected. Email is usually faster. Ven Document Services LLC cannot select forms, recommend legal options, determine whether you qualify, or discuss legal strategy. Book a Quick Service Call.
Services and Scope
What do the divorce service levels include?
Traditional and Joint Divorce offer fixed-scope starter services and, where available, a $1,500 Full Paperwork Path. Paperwork Only ends with delivery of the prepared starter packet. We File For You ends when the court accepts the starter packet and returns stamped copies. The Full Paperwork Path includes preparation, clerical corrections, and tracking through the court's returned final judgment; the client must review, sign, and submit the paper final judgment packet by a court-accepted method as instructed. Ven Document Services LLC does not appear in court or guarantee the result.
Are court fees included?
No. Our prices are document preparation service fees. Court, eFiling-provider, sheriff, process-service, and other third-party charges are separate unless specifically stated.
What matters does Ven Document Services LLC handle?
Divorce and divorce-related family forms, residential unlawful detainer, small claims, and SER-001 preparation. Each service has a published fixed scope. We do not offer business, property, recorder, or other agency-request document preparation.
Do you handle contested divorces?
No. We prepare fixed-scope documents. We do not handle contested litigation, court hearings, legal strategy, or represent you at any hearing. If your matter is contested or complex, you may need an attorney.
Is the intake manually reviewed before you send the payment link?
Not for standard fixed-scope services. The form checks whether your answers fit the service limits. If you reach the end and submit, the required Notice, LDA contract, and secure payment link are emailed automatically.
Does the fee waiver cover my service fee?
No. An approved court fee waiver does not cover our service fee.
Pricing and Payment
When is payment required?
Submitting a standard fixed-scope intake is not payment. If you reach the end and submit, the required Notice to Consumer, LDA contract, and secure payment link are emailed automatically. Complete the Notice and required agreement before paying. Preparation may begin after the contract is signed and payment is complete. We will not deliver prepared documents or submit them through eFiling until 24 hours have elapsed from contract execution.
What happens if the court rejects my documents?
If your documents are rejected, what happens next depends on the reason for rejection and the service you purchased. Contact us about the service you purchased.
Uploads and Manual Review
I already have court documents. What do I do?
Choose your service, then upload your documents in its intake.
I received a rejection notice. Can you help?
Contact us about the service you purchased and the rejection notice. What is covered depends on why the filing was rejected and which service you purchased.

Ready to get started?

Review the service descriptions and select the package you want, or upload existing documents for review. If your situation falls outside our fixed scope, we may decline service or refer you to attorney or self-help resources.

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