Privacy Policy

1. Information We Collect

We collect the information you provide through our intake forms and uploads, such as your name, contact details, and the case details needed to prepare your documents. We also collect basic technical data (such as device and usage information) when you visit the website.

Our forms and uploads may collect sensitive personal information, which can include Social Security numbers, government-issued IDs, tax returns, financial records, information about children, and court documents. Information may be securely stored before work is authorized, but it is not reviewed or used to prepare documents until the applicable agreement is complete, the required copy is delivered, and any required work hold expires. We do not sell your information. Do not upload documents that are not needed for the service you requested.

2. How We Use Your Information

After the applicable legal workflow authorizes work, we use your information to prepare the documents you request, communicate with you about your order, process permitted payments, and meet our legal, tax, and record-keeping obligations. We do not sell or rent your personal information.

3. Third-Party Services

We use trusted third-party providers, including Typeform for intake, Stripe for payments, email providers, and cloud-storage and website-hosting services, to operate our business. These providers process your information under their own terms and privacy policies.

4. Data Retention

We keep your information only as long as needed to provide our services and to comply with legal and record-keeping requirements, after which it is deleted or anonymized.

5. Your Choices

You may request access to, correction of, or deletion of the personal information you provided by contacting us. Some information may need to be retained where required by law.

6. Security

We take reasonable steps to protect your information, but no method of transmission or storage is perfectly secure, and we cannot guarantee absolute security.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Changes are posted on this page with a revised date, and your continued use of the website means you accept the updated policy.

Contact

Ven Document Services LLC
Email: support@vendocumentservices.com

Document preparation and quotes

Start with a brief question. Do not include case files, identity numbers, financial information or other sensitive details. We will ask for your permission before sharing your contact information or documents with a third party.